Customer Service Representative

This position provides verbal and/or written correspondence as necessary to resolve issues and handles inbound customer service calls from glass shops in a call center environment.

• Handles inbound customer service calls from glass shops.
• Inputs orders into the order entry application.
• Provide verbal and/or written correspondence as necessary to resolve issues.
• Assume other duties as assigned.

Preferred Qualifications:

• Call Center Customer Service Experience

• Must be capable of working in a routine, repetitive work environment; must consistently adhere to a defined schedule always online and available to take inbound calls promptly at defined start times.
• CSR’s work in ergonomically-designed work stations that create a pleasant and team-oriented environment.