Customer Service Representative B1+/C1 (English Speakers)

Company Description

TP is a global digital business services company. Our extensive scale and strong local presence enable us to support our communities, clients, and the environment effectively. We offer advanced, digitally-powered business services that help top global brands streamline their operations in meaningful and sustainable ways.

Location: [5th settlement, New Cairo City, Cairo, Egypt]

Salary: 18,800 EGP Net per month

Job Type: Full-time

The Role: We're looking for fluent English-speaking Customer Service Representatives to join our team. You'll handle customer inquiries via phone, email, or chat, providing solutions and ensuring a positive experience. This role requires flexibility for rotational shifts (mornings, evenings, nights, weekends).

Key Responsibilities:

• Resolve customer inquiries and issues professionally.
• Document interactions accurately.
• Maintain strong product knowledge.
• Adhere to company policies and procedures.

What We're Looking For:

• Fluent English speaker (verbal & written).
• Excellent communication and problem-solving skills.
• Ability to work rotational shifts.
• No prior experience required – comprehensive training provided!
• Graduates are welcome to apply

What We Offer:

• Competitive 18,800 EGP net salary including KPIs.
• Transportation provided all over Cairo and Giza. (Door to door transportation for Females after 11 PM)
• Medical and Social Insurance.
• Career growth opportunities after 6 months.
• GYM Access and store discounts.

Work nature: 5 days per week (9 rotational hours, including 1 hour break), and 2 rotating days off

• Apply Now or Text at 01080021479.

Job Types: Full-time, Contract
Contract length: 12 months

Pay: E£18,800.00 per month

Application Question(s):

• Are you flexible with rotational shifts?
• Are you ready to start?

Education:

• Bachelor's (Preferred)