Customer Service Representative (CSR)

About the Role:
We are looking for a sharp, confident, and presentable Customer Service Representative (CSR) to join our dynamic team. The ideal candidate should have at least 1 year of experience in customer service, possess strong communication skills, and be able to handle clients professionally and efficiently.

Key Responsibilities:

• Handle inbound and outbound customer calls and messages.
• Provide accurate information and resolve customer queries promptly.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Keep detailed records of customer interactions, feedback, and issues.
• Collaborate with other departments to ensure smooth operations and customer satisfaction.

Requirements:

• Minimum 1 year of customer service experience (call center or office-based preferred).
• Excellent verbal and written communication skills.
• Must be presentable, confident, and quick learner.
• Strong problem-solving and interpersonal skills.
• Basic computer knowledge (MS Office, Email handling, etc.).

Benefits:

• Competitive salary package.
• Professional and friendly work environment.
• Growth and training opportunities.

How to Apply:
Interested candidates can send their updated CV to hr@yuuaint.com with the subject line “CSR Application – [Your Name]”.or send on 0316 3337571 whatsapp

Job Type: Full-time

Pay: Rs40,000.00 - Rs70,000.00 per month

Work Location: In person