Customer Service Representative (CSR)

JCustomer Service Representative
Employment Type: Full Time| On-Site
Industry: Recycling, Transportation, Environmental Services

Join a team that values service, accuracy, and professionalism.
Weitsman Recycling is looking for a reliable and customer-focused Customer Service Representative (CSR) to serve as a key point of contact at our recycling facility.

As a CSR, you’ll support front-office operations, handle transaction processing, and ensure a positive experience for our customers and vendors. The schedule includes weekends and up to 50 hours weekly Mon - Sun..

Key Responsibilities:

• Greet and assist customers and vendors in a courteous, professional manner
• Process transactions, invoices, and documentation accurately and efficiently
• Answer multi-line phones and respond to email inquiries
• Coordinate with scale operators, truck drivers, and yard staff to support daily workflow
• Maintain a clean, organized front desk and office environment
• Assist with administrative tasks including filing, data entry, and scanning
• Cross-train in other administrative roles for team support

Qualifications:

• Minimum 2 years of customer service or administrative experience; industrial or logistics setting preferred
• Strong communication, multitasking, and time management skills
• High attention to detail and commitment to accuracy
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Ability to work in a high-volume, fast-paced environment
• High school diploma or GED required

Why Join Us?

• Competitive hourly pay
• Part time schedule with consistent hours
• PTO
• Team-oriented environment with training and growth opportunities
• Company stability with a strong reputation in the recycling industry

Apply today to become part of a company that values hard work, integrity, and customer service excellence.
We are an Equal Opportunity Employer and committed to workplace safety and diversity.

Company Website

https://www.upstateshredding.com/metal-yards/rochester/

Pay Range

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person