Customer Service Representative Emirati Talent

Job Description

Looking for an exciting new challenge in 2026? We're looking for the right person to join our global team as a Customer Service Representative (Emirati Talent) to be based in Dubai. GAC is a leading global provider of shipping, logistics and marine services, dedicated to fostering long term relationships with customers, staff, and suppliers. We are seeking a skilled and motivated individual to take on this key role in Dubai. Could it be you?

Key Responsibilities

• Develop and maintain a professional and ethical working relation with clients and colleagues
• Monitor and manage commitments, and communicate with customers in potential service situations
• Liaise with internal departments & overseas offices and partners on any customer issues.
• Develop customer rapport through regular communication
• Develop and enhance your market and competitor knowledge
• Maintain up-to-date purchase order tracking records through GAC Marlog
• Provide closed job file for billing
• Solicit customer base, to maximize shipment volumes

Requirements

• Graduate, Bachelor's degree
• Excellent communication skills in English
• Knowledge of MS Office

What We Offer

• A dynamic and supportive work environment
• Opportunities for professional growth and development
• Competitive compensation and benefits package
• The chance to work with a global leader in the industry

Job Details

Role Level: Entry Level
Work Type: Full Time
Country: United Arab Emirates
City: Dubai
Company Website:
Job Function: Customer Service
Company Industry: Transportation Logistics Supply Chain and Storage

Apply Now: If you think you have what it takes for this role, we encourage you to apply to become part of a company that values long term relationships, quality, and safety.

We look forward to receiving your application!