Customer Service Representatives

Location: Siddiq Trade Center, Gulberg, Lahore
Shift: Night Shift
Employment Type: Full-Time (Onsite)
Salary: Up to 45,000 PKR

Job Overview

We are seeking energetic and motivated Customer Service Representatives to join our outbound calling team. This onsite, night-shift position is ideal for individuals with strong English communication skills, a customer-first mindset, and the ability to perform well in a fast-paced environment.

Key Responsibilities

• Perform cold calling and schedule appointments with potential clients.
• Provide exceptional customer support through phone, email, and live chat.
• Maintain detailed and accurate records of all customer interactions.
• Ensure compliance with company policies, procedures, and quality standards.

Requirements & Key Competencies

• Excellent spoken and written English communication skills.
• Strong customer-focused attitude, active listening, and problem-solving abilities.
• Comfortable working night shifts.
• Punctual, reliable, and able to work both independently and within a team.
• Fresh graduates with strong English communication skills are welcome to apply.

Job Types: Full-time, Fresher

Application Question(s):

• How would you rate your English speaking and listening skills?
• Its a onsite night shift role. Are you comfortable with it? (Yes/No)

Work Location: In person