Customer Service Sales Representative

Job Title: Customer Sales Representative
Company: GoSwift Logistics
Location: Johar Town, Lahore
Job Type: Full-time(night shift)

About the Role:
GoSwift Logistics is seeking an energetic and customer-focused Customer Sales Representative to join our growing team. The ideal candidate will engage with clients, understand their logistics needs, and offer tailored solutions while maintaining long-term business relationships.

Key Responsibilities:

• Handle inbound and outbound calls, emails, and client inquiries.
• Generate new sales leads and convert prospects into customers.
• Build and maintain strong customer relationships to ensure repeat business.
• Understand client logistics requirements and offer suitable service solutions.
• Maintain accurate records of customer interactions in CRM and prepare regular sales reports.
• Collaborate with the operations team to ensure smooth delivery of services.
• Consistently meet individual and team sales targets.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field (preferred).
• Proven experience in sales or customer service, ideally in logistics or supply chain.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in MS Office; CRM knowledge is a plus.
• Self-motivated with a results-driven approach.

Benefits:

• Market-competitive salary package (up to PKR 90,000 basic).
• Performance-based incentives.
• Career growth opportunities in a fast-growing logistics company.

Job Type: Full-time

Pay: From Rs90,000.00 per month

Application Question(s):

• Are you comfortable handling both inbound and outbound client calls?
• Are you willing to work full-time, on-site(Night shift), at our office location?

Experience:

• Sales: 4 years (Required)
• logistics, supply chain, or transportation industry: 3 years (Required)

Work Location: In person