Customer Service Specialist

Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative in Concentrix.

Location: New Cairo, Egypt

Responsibilities

• Communicate with customers via phone.
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs

Qualifications

• Fluent in English (B2-C1).
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.
• Flexible with rotational shifts including night and overnight shifts.
• Ready to start Immediately

Benefits

• Attractive salary package.
• Transportation provided (Door to door for ladies through night and overnight shifts)
• Social & medical insurance
• Opportunity to get promoted after 6 months.