Customer Success Executive

Position: Customer Success Executive
Company: Veclar Technologies (Pvt.) Ltd.
Location: Rawalpindi (On-site)
Shift: U.S. Night Shift (6:00 PM – 3:00 AM PKT)
Working Days: Monday–Friday
Compensation: Hourly Rate – PKR 16,000
Monthly Salary: PKR 150,000–180,000 (based on experience)
Additional Benefits: Performance-based commissions in USD

About Veclar Technologies

Veclar Technologies (Pvt.) Ltd. is a rapidly expanding provider of SaaS and CRM solutions, serving customers across the U.S. and Canada. We foster a collaborative and performance-oriented culture where growth, recognition, and meaningful contributions are strongly valued.

Role Summary

We are looking for a Customer Success Executive to strengthen client relationships, optimize onboarding processes, and support sales operations. The ideal candidate is proactive, articulate, and dedicated to delivering outstanding customer experiences in a fast-paced international environment.

Key Responsibilities

• Build and nurture long-term relationships with U.S.-based clients.
• Interact with prospective and existing clients via phone, email, and CRM platforms.
• Schedule and facilitate meetings with key decision-makers.
• Oversee client onboarding and resolve issues efficiently.
• Maintain accurate and updated client records within the CRM.
• Work closely with internal teams to enhance client satisfaction and retention.

Required Qualifications & Skills

• Bachelor’s degree (preferred for graduates).
• 1–3 years of experience in Customer Success, Business Development, or Client Relationship roles.
• Excellent verbal and written communication skills in English.
• Strong interpersonal, organizational, and multitasking abilities.
• Experience working with CRM tools and B2B clients.

Preferred Qualifications

• Previous experience in SaaS or CRM-based roles.
• Familiarity with U.S. or Canadian clientele.
• Proven professionalism in email and phone communication.
• Self-motivated, goal-oriented, and adaptable to changing business requirements.

What We Offer

• Competitive USD-based performance commissions.
• Clear career advancement opportunities in Customer Success and SaaS Sales.
• A supportive, growth-driven work culture.
• Direct exposure to international clients and leading CRM systems.

How to Apply

Contact: (+92) 332 5755577
HR Department – Veclar Technologies (Pvt.) Ltd.

Job Type: Full-time

Pay: Up to Rs150,000.00 per month

Work Location: In person