Customer Success Executive

Customer Success Executive

Company: Veclar Technologies (Pvt.) Ltd.
Location: Rawalpindi (On-site)
Shift: U.S. Night Shift — 6:00 PM to 3:00 AM (PKT)
Working Days: Monday to Friday
Hourly Rate: PKR 16,000
Monthly Salary: PKR 150,000 – 180,000 (based on experience)
Additional Benefits: Performance-based commissions in USD

About Veclar Technologies

Veclar Technologies (Pvt.) Ltd. is a rapidly expanding SaaS and CRM solutions provider serving clients across the U.S. and Canada. We pride ourselves on maintaining a collaborative, performance-oriented work environment that promotes professional growth, ensures timely compensation, and values every team member’s contributions.

Position Overview

We are looking for a Customer Success Executive to strengthen client relationships, streamline onboarding processes, and support ongoing sales operations. This role is ideal for individuals with excellent communication abilities, a customer-centric mindset, and the drive to succeed in a fast-paced global business setting.

Key Responsibilities

• Develop and maintain long-term relationships with U.S.-based clients.
• Communicate with potential clients via phone, email, and CRM platforms.
• Schedule and conduct meetings with key decision-makers and stakeholders.
• Manage client onboarding and ensure timely resolution of issues.
• Maintain accurate communication logs and client records within the CRM.
• Work collaboratively with internal teams to enhance client satisfaction and retention.

Required Qualifications & Skills

• Bachelor’s degree (graduates preferred).
• 1–3 years of experience in Customer Success, Business Development, or Client Relations.
• Excellent English communication skills (verbal and written).
• Strong interpersonal, organizational, and time-management capabilities.
• Ability to manage multiple clients and prioritize tasks effectively.
• Proficiency in CRM tools and experience handling B2B communications.

Preferred Qualifications

• Experience in SaaS or CRM-driven environments.
• Prior experience working with U.S. or Canadian clients.
• Professional communication skills for phone and email interactions.
• Self-motivated, target-oriented, and adaptable to evolving business needs.

What We Offer

• Attractive USD-based performance commissions.
• Clear career progression within Customer Success and SaaS Sales.
• A supportive, growth-centric work environment.
• Exposure to international clients and industry-leading CRM technologies.

How to Apply

Contact: (+92) 332 5755577
HR Department – Veclar Technologies (Pvt.) Ltd.

Job Type: Full-time

Pay: Up to Rs180,000.00 per month

Work Location: In person