Customer Support Agent

Job description
Responsibilities:

• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyze the territory/market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback

Requirements:

• Proven work experience of at least 1 year as a Customer Sales Representative
• Excellent knowledge of MS Office
• Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, negotiation and communication skills
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback
• Bachelor’s degree in business or a related field

What we offer? (Benefits)

• Wonderful working environment unique opportunity to learn a complete product cycle.
• Professionally nourishing non-bossy environment where your new ideas are welcomed.
• Competitive salary and incentive package
• Provident fund
• Bi-annual increments
• Appreciation awards
• 18 paid leaves
• Health insurance

Job Type: Full-time

Ability to commute/relocate:

• Islamabad: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• • Are you comfortable in rotational shifts?
• • What is your current salary?
• • What is your expected salary?
• • Do you have excellent English Communication Skills?
• • Our office is located at i9/3 Islamabad. Do you have any commute
• • Can you join us immediately?
• • Do you have 1-2 year experience of US Healthcare Campaigns?

Work Location: In person