Customer Support cum Civil Engineer - Tamil

The company provides free shared bachelor accommodation and transportation.

BE or B. Tech in Civil Engineering with 1 to 2 years work experience.

Primary duties and responsibilities:

• Supervise maintenance of commercial and residential facilities to ensure safety and efficiency.
• Provide safety equipment, maintenance records, technical support, and guidance to other departments.
• Comply with safety procedures, city ordinances, and codes, support after-hours building needs.
• Client Management – To ensure excellent customer service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction by receiving incoming calls and Outbound calls in a professional manner.
• Customer Relationship – To provide end-to-end support to customers (walk-ins and phone calls), ensure the availability of committed products, and ensure on-time delivery.
• Customer Retention – Solve customers’ issues related to orders, pick-up, delivery, and quality.
• Perform other duties as and when assigned

Job Types: Full-time, Permanent

Pay: AED2,500.00 - AED3,000.00 per month

Application Question(s):

• What is your visa status?
• Are you willing to work in Customer support role?

Experience:

• civil site coordination and office administration: 2 years (Required)

Language:

• Tamil (Required)