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Customer Support Executive

JOB_REQUIREMENTS

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Develop strategic relationships with key accounts

Working with the assigned clients, develop a robust pipeline of high quality prospects, demand

generation and effectively communicate, report, track and manage sales pipelines

Maintain a good relationship with the clients and stay in close contact to discuss their requirements

Overall responsibility for account management and

activities supporting the business leads. Playing an integral role in new business pitches and

hold responsibility for the effective on-boarding of new clients.

Identify new potential customers

Increase account volume along with profitability and explore new business prospects while staying within a set budget.

Ensure budget and time requirements are met

Stay up-to-date with new features and product & market knowledge

To ensure a timely response to detected problems, develop relationships between the organization and the client by paying attention to the specifics.

Establish best practices

Monitor and report on sales performance analytics

Suggest innovative ideas to increase sales and improve customer experience

Other tasks given by the company from time to time.

Job Type: Full-time

Pay: Rs60,000.00 - Rs85,000.00 per month

Work Location: In person

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