Customer support Executive

About RoadCast:

RoadCast is a leading logistics automation platform, providing AI-powered mobility management solutions. We value exceptional customer service and seamless operations.

Job Overview:

We are seeking a Customer Support Executive with excellent English communication skills to manage customer inquiries, resolve issues, and ensure satisfaction.

Key Responsibilities:

• Handle customer calls, emails, and chats.
• Provide accurate product and service information.
• Resolve complaints efficiently.
• Document interactions and collaborate with teams.

Qualifications and Skills:

• 1-2 years of customer service experience.
• Excellent English communication skills.
• Strong problem-solving and multitasking abilities.
• Basic computer knowledge; CRM experience is a plus.

Benefits:

• Competitive salary and incentives.
• Career growth opportunities.
• Inclusive and supportive work environment.

Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Work Location: In person