Customer Support Executive

We are looking for a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction.

Key Responsibilities:

• Respond to customer queries via phone, email, and chat in a timely manner
• Handle complaints and provide appropriate solutions
• Maintain accurate records of customer interactions
• Coordinate with internal departments to resolve customer issues
• Ensure customer satisfaction and build long-term relationships

Requirements:

• Bachelor’s degree in any discipline
• Strong communication and interpersonal skills
• Good problem-solving abilities
• Proficiency in MS Office and CRM systems
• Prior experience in customer service will be preferred

Work Location: In person