Customer Support Executive

Job Summary:

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. Freshers are welcome to apply. The role involves assisting customers, resolving queries, and ensuring a positive customer experience.

Key Responsibilities:

• Handle customer queries via phone, email, or chat
• Provide accurate information about products/services
• Resolve customer complaints in a timely and professional manner
• Maintain records of customer interactions
• Follow communication procedures and company guidelines
• Escalate complex issues to the relevant department when needed

Requirements:

• Freshers can apply (prior experience is a plus but not mandatory)
• Good communication skills (verbal and written)
• Basic computer knowledge
• Ability to handle pressure and work in a team
• Customer-oriented mindset
• Fresher can apply

Preferred Skills:

• Problem-solving ability
• Active listening skills
• Positive attitude and willingness to learn

Benefits:

• Training and development programs
• Career growth opportunities
• Friendly work environment

Pay: Rs50,000.00 - Rs80,000.00 per month

Work Location: In person