Customer Support Executive (Freshers)

• Resolve service issues by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs
• Troubleshooting technical issues
• Speaking to customers to quickly get to the root of their problem.
• Worked in FMCG/ Logistics Industry
• Knowledge of SQL, DMS
• Immediate Joiners Preferred
• Language known - English and Malayalam
• Travel Required

Job Type: Full-time

Pay: ₹17,000.00 - ₹28,000.00 per month

Ability to commute/relocate:

• Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person