Customer Support Representative

Title: Customer Support Respresentative / Marketing Coordinator

Timings: 6PM to 3AM (Night Shift)

Location: Johar Town Lahore

Salary Package: 50,000/- PKR

After 3 months Probation: 70,000/- PKR

Note: An Onsite test will be conducted to assess English communication skills

Responsibilities:

• Assist in execution of marketing campaigns including Text Marketing and other out bound marketing campaigns.
• Respond all the incoming leads from Text Marketing
• Conduct data analysis to track campaign performance, identify trends, and make data-driven recommendations for improvement.
• Manage and maintain marketing databases, ensuring accuracy and completeness of customer information.
• Coordinate with internal teams to gather and analyze data, and provide insights to inform marketing strategies and decision-making.
• Stay updated on industry trends, best practices, and emerging technologies in digital marketing and data analysis.
• Motivated to work on same task for long periods.

Qualifications:-

• Bachelor’s or Masters degree in Marketing, Communications, or related field
• Must Have strong communication and interpersonal skills.
• Proficiency in Microsoft Office and social media platforms
• Ability to work in a fast-paced environment and adapt to changing priorities
• Creative thinking and problem-solving skills

Job Type: Full-time

Pay: Rs50,000.00 - Rs70,000.00 per month

Application Question(s):

• Would you be able to work onsite during the night shift (6 PM – 3 AM) at Johar Town Lahore?
• Can you join immediately?

Education:

• Bachelor's (Required)

Work Location: In person