Customer Support Representative -Domestic Campaign

Job description:

Marham is seeking a Chat Support Executive to join our dynamic team. If you are passionate about providing excellent customer support and possess great communication skills, we encourage you to apply!

Responsibilities:

• Respond promptly to customer inquiries via chat in a professional manner.
• Address customer concerns, provide accurate information, and ensure a positive customer experience.
• Collaborate with team members to resolve issues effectively.
• Maintain a high level of product knowledge to assist customers efficiently.
• Handle multiple chats simultaneously while maintaining quality and professionalism.

RequirementsRequirements

• Education: Bachelor’s degree (Graduate).
• Experience: Minimum of 6 months in a similar role (chat support/customer service).
• Excellent written communication skills in English.
• Proficient in using computer systems and chat software.
• Ability to work under pressure and meet response time targets.
• Strong problem-solving and multitasking skills.

Shift Timings: Evening shift (specific hours to be discussed during the interview).

BenefitsBenefits

• Competitive salary and benefits.
• Opportunity for growth and development.
• A supportive and collaborative work environment

Job Type: Full-time

Work Location: In person

Job Type: Full-time

Education:

• Bachelor's (Required)

Work Location: In person