Qureos

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Customer Support Representative (UK Based)

  • Perform tasks to support the customer services department in the UK.
  • Managing inbound and outbound calls.
  • Following various communication scripts when speaking to a caller.
  • Customer engagement through voice, chat and other corresponding platforms.
  • Identifying customer needs, answering questions and providing solutions/alternatives.
  • Keeping records of all conversations organized
  • Improving performance and hit goals.
  • Managing customer accounts
  • Performing data entry tasks as necessary.

Skills Requirement:

  • International Call Center Background is mandatory.
  • Communication Skills(Speaking English Frequently and Confidently, Good listening skills)
  • Multitasking Ability
  • Excellent command of computer and internet.

Monday to Friday, Alternate Saturdays.
Two shifts available:
2:00PM - 11:00PM & 5:00pm - 2:00 AM

Location: Bahadurabad

Job Type: Full-time

Pay: Rs45,000.00 - Rs50,000.00 per month

Work Location: In person

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