Customer Support -Tele sales (Hindi)

Job Description:

We are looking for motivated Telesales & Customer Support Executives to join our growing team. You’ll handle customer calls, explain insurance plans, and assist clients with their queries. Freshers and experienced candidates are welcome to apply.

Roles & Responsibilities (15 Steps):

• Make outbound calls to potential and existing customers.
• Answer inbound calls and respond to customer questions.
• Explain insurance products and policy details clearly.
• Assist customers with renewals, payments, and claims.
• Identify customer needs and offer suitable insurance plans.
• Maintain accurate records of customer interactions.
• Follow up with customers to ensure satisfaction.
• Achieve daily, weekly, and monthly sales or service targets.
• Handle complaints and resolve issues in a professional way.
• Coordinate with internal teams for issue resolution.
• Provide complete and correct information to customers.
• Maintain a positive attitude during customer interactions.
• Update CRM or database with latest customer details.
• Participate in training sessions for product knowledge.
• Contribute to team performance and maintain company standards.

Requirements:

• Good communication in Hindi and English.
• Basic computer knowledge.
• Positive and confident attitude.
• Freshers and experienced candidates can apply.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Education:

• Higher Secondary(12th Pass) (Required)

Language:

• Hindi (Required)
• English (Required)

Work Location: In person