Qureos

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Customer Support -Tele sales (Hindi)

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Job Description:

We are looking for motivated Telesales & Customer Support Executives to join our growing team. You’ll handle customer calls, explain insurance plans, and assist clients with their queries. Freshers and experienced candidates are welcome to apply.

Roles & Responsibilities (15 Steps):

  • Make outbound calls to potential and existing customers.
  • Answer inbound calls and respond to customer questions.
  • Explain insurance products and policy details clearly.
  • Assist customers with renewals, payments, and claims.
  • Identify customer needs and offer suitable insurance plans.
  • Maintain accurate records of customer interactions.
  • Follow up with customers to ensure satisfaction.
  • Achieve daily, weekly, and monthly sales or service targets.
  • Handle complaints and resolve issues in a professional way.
  • Coordinate with internal teams for issue resolution.
  • Provide complete and correct information to customers.
  • Maintain a positive attitude during customer interactions.
  • Update CRM or database with latest customer details.
  • Participate in training sessions for product knowledge.
  • Contribute to team performance and maintain company standards.

Requirements:

  • Good communication in Hindi and English.
  • Basic computer knowledge.
  • Positive and confident attitude.
  • Freshers and experienced candidates can apply.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Education:

  • Higher Secondary(12th Pass) (Required)

Language:

  • Hindi (Required)
  • English (Required)

Work Location: In person

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