Customs and Trade Compliance Specialist

Us in a glimpse:

Founded in 2016 by a BCG consultant frustrated with his engagement ring buying experience, Rare Carat has grown to be one of the largest diamond jewelry online retailers in the United States. It was called the “Secret to Buying A Diamond” by the New York Times.

Rarecarat.com powers over $100m in annual sales by creating transparency in a historically opaque industry using AI indicators and human expert advice. Operating on an innovative "managed marketplace" business model, the company combines the selection advantages of a marketplace with the quality assurance of a traditional retailer.

We have grown to over 180+ employees, but remain a very flat and close-knit team committed to learning from each other, and having the best idea win.

Rare Carat is run by Wharton and Harvard Business School grads. Advisors include TrueCar’s founder, Blue Nile’s ex-CEO, Wharton’s Innovation Dean, and Richard Branson’s Venture Capital head. We have been featured in the New York Times, TechCrunch, NPR, USA Today, CNBC, among others.

Wondering why work with us?
Here’s why:

• We are a fully remote start-up, growing quickly from under 5 people to close to 100 in just six years
• Our culture is unique: we have a global, remote team of young people taking on more responsibility than most companies would give. We have a bias for action, and a meritocracy where the best ideas win
• We help customers with the most important purchase of their life so far, their engagement ring. Marrying humans and technology to help our customers make the right decision is thrilling and rewarding

If you are the right fit for our rocketship - we would make you an offer, you can’t refuse :)

Customs & Trade Compliance Specialist

We’re seeking a detail-oriented Customs & Trade Compliance Specialist to support our international shipping operations with a strong focus on U.S. customs clearance, documentation accuracy, and duty drawback processing. You’ll work closely with brokers, freight partners, and internal teams to ensure timely and compliant movement of goods across borders.

What You’ll Do

• Prepare and submit import/export documentation, ensuring timely customs clearance
• Review commercial invoices, packing lists, and supporting documents for compliance
• Coordinate with customs brokers and freight forwarders to resolve any shipment issues
• Manage and maintain accurate records for drawback claims and compliance audits
• Monitor and track the customs status of international shipments
• Stay updated on U.S. Customs & Border Protection (CBP) regulations and requirements
• Support internal teams with documentation-related inquiries and shipment status updates

What We’re Looking For

• 1–3 years of experience in customs, international shipping, or trade compliance
• Working knowledge of commercial invoice requirements and U.S. duty drawback
• Familiarity with customs clearance processes and U.S. import regulations
• Detail-focused with strong organizational and follow-up skills
• Experience with ACE or other customs filing platforms is a plus
• Must be able to work standard U.S.-based business hours