Customs Specialist

The Froneri Way

At Froneri, we are driven by a passion for ice cream, striving to become the world's leading ice cream company for consumers, customers, and employees. Our commitment to excellence and efficiency is reflected in our operations across 25 countries, where we hold the No.1 or No.2 position in most markets we serve.

Visionary Leadership and Global Influence

Guided by our vision to be the best in the industry, we focus on innovation and quality to drive growth in premium ice cream snacking. Our strategic pillars—selling more, buying better, and taking costs out—ensure we deliver optimal quality at competitive levels, enhancing our global presence and regional impact.

Investing in Our Team and Society

We believe in the power of a strong culture that places people at the heart of everything we do. Our 15,000+ employees worldwide live and breathe ice cream, continually pursuing new ideas to deliver the best experience to our consumers. We are dedicated to focusing our Environmental, Social, and Governance (ESG) efforts by setting ambitious short and mid-term targets, reflecting our commitment to our people and communities.

Commitment to Diversity and Inclusion

At Froneri, we are focused, passionate, and entrepreneurial. We believe that diversity and inclusion are integral to our success, fostering a workplace where every individual's unique perspective is valued and contributes to our collective achievements.

Job Summary:

The Customs and Clearance Supervisor is responsible for overseeing and managing the import and export clearance processes to ensure compliance with all customs regulations and timely delivery of goods. This role involves coordinating with customs brokers, freight forwarders, and internal departments to streamline operations and minimize delays and costs.

Key Responsibilities:

• Supervise and manage all customs clearance activities for imports and exports.
• Ensure compliance with local and international customs regulations and trade laws.
• Liaise with customs authorities, freight forwarders, and regulatory agencies.
• Prepare and review shipping documents, including invoices, packing lists, and certificates of origin.
• Monitor and track shipments to ensure timely clearance and delivery.
• Resolve issues related to customs holds, inspections, and documentation discrepancies.
• Maintain up-to-date knowledge of customs regulations, tariffs, and trade agreements.
• Develop and implement procedures to improve efficiency and reduce clearance time.
• Train and guide team members in customs procedures and compliance requirements.
• Maintain accurate records and reports for audits and internal reviews.

Qualifications:

• Bachelor’s degree in Logistics, Supply Chain Management, or a related field.
• Minimum of 3 years of experience in customs clearance or international logistics.
• Strong knowledge of customs regulations, HS codes, and import/export documentation.
• Experience with customs clearance software and ERP systems.
• Excellent communication and negotiation skills.
• Strong organizational and problem-solving abilities.
• Ability to work under pressure and meet tight deadlines.
• Fluency in English