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JOB SUMMARY: Under direct supervision, performs a wide range of office administration duties for assigned functions or program areas, duties may be complex in nature and may involve access to confidential information. May research, investigate, and/or resolve program data or issues. Draft documentation, reports, or presentations. Represents program or unit, provides information and assistance to internal and external customers.
JOBS PECIFIC DUTIES: Performs a variety of clerical functions/processes for an office or unit. Clerical duties may include document examination, licensing, purchasing, and vendor management, compiling evidence, drafting contracts, developing operating procedures and research, or a similar level of work. May serve as lead worker and/or supervise lower level staff.
POSITION SPECIFIC DUTIES: The position serves as the Customer Service Representative at a Districts front office desk, greeting and assist customers, and routing incoming calls, and correspondence to the appropriate offices.
MINIMUM QUALIFICATIONS
The selected candidate must meet the advertised minimum qualifications to include State Entry Qualifications as well as Agency Specific Minimum Qualifications
STATE ENTRY QUALIFICATIONS:
AGENCY MINIMUM QUALIFICATIONS:
AGENCY PREFERRED QUALIFICATIONS:
AGENCY SPECIAL QUALFICIATIONS:
IMPORTANT INFORMATION FOR ALL GDOT JOBS
The interview is just one part of the overall selection process and is not the only criteria used to make the final selection. In addition to the interview, the final selection is based on the applicant’s work history and performance (documented in HR and/or Office files), PeopleSoft/employee status (i.e. rehire code), employee performance reviews, personnel file review (HR & Office Files), criminal background check, employment reference checks (including references and commendations from Managers and other relevant documentation) and, for supervisory positions, demonstrated leadership skills based on past and current work history will be considered.
Good Employment Standing:
In accordance with the Interview and Selection Process (ISP), an applicant must have no active disciplinary actions to be in good employment standing. Actions that may disqualify an applicant include letters of reprimand (active for 12 months after issuance date); suspension without pay or disciplinary demotion (active for 12 months from the effective date); Performance Improvement Plans (PIP) and Leave Restriction Plans (active until 12 months after the date of conclusion). In addition, an employee must have an overall ePerformance rating score of three (3) or higher on their most current evaluation. Please note that Memorandums of Concern are not considered disqualifying factors. Human Resources may remove any employee from consideration for selection who is pending a disciplinary action; however, if the action is resolved in the employee’s favor, he or she will be allowed to compete.
THIS IS AN INTERNAL AND EXTERNAL JOB ANNOUNCEMENT
THIS IS AN UNCLASSIFIED POSITION.
THE SELECTED APPLICANT FOR THE POSITION WILL BE SUBJECT TO A REFERENCE CHECK AND CRIMINAL BACKGROUND CHECK, WHERE APPLICABLE
PLEASE INCLUDE ALL RELEVANT JOB INFORMATION ON THE APPLICATION FOR
CONSIDERATION. ALL APPLICATIONS WILL BE PRESCREENED.
UPON PROMOTION, THE SELECTED CANDIDATE WILL RECEIVE 10% or THE GDOT JOB SPECIFIC MINIMUM SALARY, WHICHEVER IS GREATER.
THE GEORGIA DEPARTMENT OF TRANSPORTATION IS AN EQUAL OPPORTUNITY EMPLOYER
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