DAE-CIT Required

Summary

We're seeking an ODN Coordinator. The primary objective of this role is Complaint Ticket escalation to relevant ODN Access departments.

Key Responsibilities

· Familiar with MS-Office especially Words, Excel and PowerPoint.

· Familiar with MS-Outlook with use of English in email communications.

· Inter-departmental coordination skills

· Communication skills (internal and external)

· Interdepartmental Ticket Escalation

· Manage Ticketing Operation

Requirement:

· Diploma of Associate Engineer (DAE-CIT)

· Age bracket below 25 years.

· Familiar with GPON technology

· Effective response to the service disruption events and ensure timely escalation.

· One to two year experience will be preferred

· Fresh with relevant educational background (capacity will be enhanced) Self-motivated with a results-driven approach.

· Integrity and honesty

· Self-motivated with a results-driven approach. Fast learner and passion for sales

Desirable:

· Negotiating and coordination

· Team spirit

· Interpersonal skills

· Independence with positive energy level

· Operational Excellence (quality with cost efficiency)

Job Type: Full-time

Pay: Up to Rs45,000.00 per month

Application Question(s):

• Have you Completed your DAE CIT?
• Have you Completed your Intermediate?
• What is your Current Salary?
• What is your Expected Salary?

Work Location: In person