Data Entry and Customer Service Specialist

Overview
We are seeking a detail-oriented and customer-focused Data Entry and Customer Service Specialist to join our team. This role involves managing data accurately, providing exceptional customer support, and maintaining organized records. The ideal candidate will possess strong computer skills, experience with databases , and excellent organizational abilities. This position offers an opportunity to contribute to a dynamic office environment while developing valuable administrative skills, with growth to make a career

Responsibilities

• Enter and update data accurately into various databases
• Manage order entry and process transactions efficiently
• Provide exceptional customer service via phone, email, or chat, addressing inquiries and resolving issues promptly
• Maintain organized digital and physical filing systems for easy retrieval of information
• Collect and verify data for accuracy and completeness
• Utilize Microsoft Excel to generate reports
• Assist with transcription tasks, data collection projects, and clerical duties as needed
• Support office operations through filing, data management, and administrative tasks
• Ensure data integrity by regularly reviewing records for consistency and accuracy

Skills

• Proficiency with databases and Microsoft Office Suite, especially Excel
• Strong typing skills with high accuracy and speed for efficient data entry
• Experience with data collection, transcription, and order entry processes
• Excellent organizational skills with the ability to manage multiple tasks simultaneously
• Previous clerical or office experience preferred
• Strong communication skills to provide professional customer service
• Ability to work independently with minimal supervision while maintaining attention to detail

This role is vital in ensuring smooth office operations through precise data management and outstanding customer support. We welcome candidates eager to grow their administrative expertise in a collaborative environment.

Job Type: Part-time

Pay: $16.00 - $19.00 per hour

Expected hours: 30 per week

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Work Location: In person