DDA Case Manager

Department: Day Habilitation Services

Reports To: Day Habilitation Program Manager

Exempt/Non-Exempt: Exempt

Salary: $48,000 - $50,000 YEARLY

Location: The League for People with Disabilities – Baltimore, MD

Summary

The DDA Case Manager plays a vital role in supporting adults with developmental and intellectual disabilities to lead independent, fulfilling, and community-connected lives. This position ensures each participant's Person-Centered Plan (PCP) is implemented with integrity and aligned with DDA standards and The League's mission to help individuals "achieve independence and self-determination."

The Case Manager serves as the primary advocate and liaison between participants, their families, interdisciplinary teams, and community partners-driving quality outcomes through coordination, communication, and compassion.

Essential Duties And Responsibilities

• Coordinate and Monitor Services:
• Develop, implement, and monitor individualized Person-Centered Plans (PCPs) in collaboration with participants, families, and care teams.
• Ensure services align with DDA regulations, goals, and participant preferences.
• Advocate and Support:
• Serve as a key advocate for participants' rights, choices, and inclusion within Day Habilitation and the broader community.
• Facilitate ongoing communication between families, residential providers, and community partners to ensure consistent care.
• Documentation and Compliance:
• Maintain accurate, timely, and compliant records in accordance with DDA, Medicaid, and agency standards.
• Prepare reports, progress notes, and assessments that demonstrate measurable outcomes and service impact.
• Team Collaboration:
• Partner with Day Hab staff, clinicians, and support professionals to ensure holistic and person-centered service delivery.
• Participate in interdisciplinary team meetings and case reviews to adjust plans as participant needs evolve.
• Quality Assurance and Improvement:
• Identify and address barriers to participant success, contributing to program improvements and best practice sharing.
• Support DDA audits and reviews by ensuring documentation accuracy and readiness.
• Community Engagement:
• Connect participants with community resources and opportunities for employment, recreation, and volunteerism.
• Promote The League's inclusive culture by modeling respect, empathy, and empowerment in every interaction.

Qualifications:

• Education: Bachelor's degree in Social Work, Psychology, Human Services, or a related field required.
• Experience: Minimum 2 years of experience providing case management or support coordination for individuals with developmental or intellectual disabilities preferred.
• Knowledge:
• Understanding of DDA regulations, person-centered planning, and community integration principles.
• Familiarity with Medicaid waiver services and electronic documentation systems.
• Skills:
• Strong organizational, communication, and advocacy skills.
• Ability to build trust and rapport with diverse individuals and families.
• Proficiency in Microsoft Office Suite and data tracking systems.
• Other Requirements:
• Valid driver's license, reliable transportation, and ability to pass background checks.

Core Competencies:

• Compassionate Advocacy
• Person-Centered Thinking
• Collaboration and Teamwork
• Accountability and Attention to Detail
• Cultural Competence
• Adaptability and Problem-Solving