Delivery Associate Acquisition & Onboarding Senior Specialist

Role Objectives:

To execute and optimize the mass acquisition and onboarding of Delivery Associates (couriers), ensuring speed, quality, and scale in meeting Breadfast’s last-mile workforce needs. This role focuses on high-volume, blue-collar recruitment and delivering a consistent, streamlined onboarding experience that drives operational readiness and early engagement.

Roles & Responsibilities:

Recruitment Execution:

• Manage the end-to-end recruitment cycle for Delivery Associates, from sourcing to offers.
• Drive large-scale hiring initiatives across regions, ensuring pipelines are consistently filled.
• Execute sourcing strategies across job boards, referrals, hiring events, and 3PL partnerships.
• Screen and shortlist candidates to meet Breadfast’s standards for fit and operational readiness.

Onboarding Operations:

• Deliver structured onboarding sessions to ensure new hires are trained, documented, and operationally ready.
• Standardize onboarding practices to provide a consistent new hire experience across all districts.
• Monitor new hire attendance, early engagement, and performance to identify risks.
• Coordinate with HR and Operations for smooth transitions from onboarding to field deployment.

Workforce Planning Support:

• Provide the Lead with accurate pipeline status updates, highlighting risks or gaps.
• Adjust sourcing intensity and channels to match forecasted hiring needs.
• Support workforce planning efforts by feeding back real-time insights from the field.

Process Improvement:

• Track recruitment funnel metrics (e.g., time-to-fill, show-up rate, early exits).
• Identify bottlenecks in sourcing, selection, or onboarding and recommend improvements.
• Share data-driven insights on hiring trends and candidate behavior to inform strategy.