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Dell Storage Support
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Salary
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Job Description
- First point of contact for customers with technical support issues and questions on Dell products, including advanced storage attached network (SAN) and network attached storage (NAS) environments
- Analyse log files and all other relevant information to troubleshoot and resolved storage issues
- Analyse and resolve Complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Service.
- Knowledge in Fibre Channel, iSCSI, RAID, Block/File level management and Disaster recovery would be highly beneficial
Job Description - Grade Specific
Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.
Ref. code
374878-en_GB
Posted on
08 Dec 2025
Experience level
Experienced Professionals
Contract type
Permanent
Location
Gurgaon
Business unit
Engineering and RandD Services
Brand
Capgemini Engineering
Professional communities
Manufacturing & Operations Engineering
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