Dental Assistant/Receptionist

Job Overview
We are seeking a dynamic and compassionate Dental Assistant/Receptionist to join our vibrant dental team. This dual-role position offers an exciting opportunity to provide exceptional patient care while managing front desk operations seamlessly. The ideal candidate will be energetic, highly organized, and possess a strong background in dental and medical administrative support. Your enthusiasm and professionalism will help create a welcoming environment for our patients and ensure smooth daily clinic operations. This paid position is perfect for someone eager to grow their career in a fast-paced dental setting, combining clinical assistance with administrative excellence.

Duties

• Greet patients warmly, verify insurance coverage, and schedule appointments efficiently using dental practice management software such as Eaglesoft or Dentrix
• Assist the dental team during procedures by preparing instruments, taking x-rays, and maintaining sterilization protocols in accordance with OSHA standards
• Manage multi-line phone systems, answer patient inquiries with excellent phone etiquette, and handle intake processes smoothly
• Verify insurance benefits, perform insurance verifications, and process claims using EMR (Electronic Medical Records) systems like Epic, Meditech, or Athenahealth
• Review and update medical records, ensure accurate documentation review, and maintain compliance with HIPAA regulations for patient confidentiality
• Support medical billing by coding procedures accurately with CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding standards
• Maintain organized filing of medical records, manage appointment scheduling, and perform general clerical tasks such as data entry using Microsoft Office tools

Qualifications

• Proven experience in a dental office or clinic environment with strong knowledge of dental terminology and procedures
• Familiarity with EMR systems such as Eaglesoft, Dentrix, or eClinicalWorks; experience with Epic, Meditech or Athenahealth is a plus
• Knowledge of medical billing, coding (CPT, ICD-9/10), insurance verification, and health information management practices
• Excellent customer service skills paired with professional phone etiquette and the ability to handle multi-line phone systems effectively
• Strong computer skills including proficiency in Microsoft Office Suite; typing speed of at least 10 key digits per minute is preferred
• Bilingual abilities are highly desirable to serve diverse patient populations effectively
• Prior clinic or medical office experience is preferred; familiarity with HIPAA compliance and medical documentation review processes is essential
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail in all administrative tasks

Join us to be part of a dedicated team committed to delivering outstanding dental care while supporting each other’s growth. We value energetic professionals who thrive on making a positive impact every day!

Pay: $24.00 - $25.00 per hour

Work Location: In person