Dental Front Desk

Qualifications
Experience:
DENTAL Front Office, 2 year (REQUIRED)

Education:
High school or equivalent (Preferred)

Language:
English and Spanish NEEDED

Full Job Description
We are looking for a team player to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a front desk team member, you will be the first point of contact for our office. Duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Dental Front Desk Team Member, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a front desk team members duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

Greet and welcome guests as soon as they arrive at the office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Insurance Verifications, HMOs, PPOs, Medicare, ad Discount Plans

Order front office supplies and keep inventory of stock
Update calendars and confirm patient appointments
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Skills

Proven work experience as a Dental Front Office Representative or similar role
Proficiency in Microsoft Office Suite, DENTRIX software is a MUST
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree

Job Type: Full-time

Pay: From $19.00 per hour

Work Location: In person