Dental Receptionist

Job Summary
We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this vital role, you will be the friendly face and efficient coordinator at the front desk, ensuring a smooth flow of patient appointments, insurance processing, and administrative support. Your energy and attention to detail will help create a welcoming environment where patients feel cared for from the moment they walk through the door. This position offers an exciting opportunity to utilize your medical office experience and thrive in a fast-paced dental clinic setting.

Duties

• Greet patients warmly and manage patient check-in and check-out processes with professionalism and enthusiasm
• Schedule appointments accurately using dental practice management software Denticon
• Verify insurance coverage, process claims, and handle billing using systems
• Familaritly with Indiana Medicaid
• Maintain precise medical records, update patient information, and review documentation for accuracy in compliance with HIPAA regulations
• Answer multi-line phone systems with excellent phone etiquette, providing clear information and scheduling support
• Assist with insurance verification, claim submissions, and follow-up on unpaid accounts or outstanding balances
• Support clinical staff by managing patient intake forms, medical history updates, and care plan documentation

Experience

• Proven experience as a Medical Receptionist or Dental Receptionist in a dental clinic or healthcare setting
• Familiarity with EMR (Electronic Medical Records) systems such as Denticon.
• Knowledge of Dental terminology, CDT coding, and Dental billing procedures
• Strong computer skills including proficiency in Microsoft Office Suite and office management software
• Excellent customer service skills with the ability to handle sensitive information confidentially in accordance with HIPAA standards
• Bilingual abilities are a plus to serve diverse patient populations effectively
• Previous clinic or hospital experience that demonstrates organizational skills, attention to detail, and multitasking capabilities

Join us in delivering exceptional patient care through efficient administrative support! We value energetic team players who are committed to creating positive experiences for every patient while maintaining high standards of accuracy and professionalism. This paid position offers an engaging environment where your skills make a real difference every day.

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off

Work Location: In person