Dental Office Manager/Treatment Coordinator

Job Summary
We are seeking a dynamic and detail-oriented Dental Office Manager/Treatment Coordinator to lead our dental practice with enthusiasm and professionalism. This pivotal role combines office management, patient coordination, and financial oversight to ensure a seamless patient experience and efficient clinic operations. The ideal candidate will possess strong leadership skills, extensive dental office experience, and a comprehensive understanding of healthcare management systems. Your energy and proactive approach will drive practice success while fostering a welcoming environment for patients and staff alike.

Duties

• Oversee daily clinic operations, ensuring smooth workflow and exceptional patient care
• Coordinate patient treatment plans, explaining procedures, financing options, and scheduling follow-ups with clarity and confidence
• Manage billing, coding, insurance claims, and financial transactions using systems like Eaglesoft, Dentrix, or eClinicalWorks
• Supervise administrative staff, providing training, support, and performance evaluations to promote a motivated team environment
• Maintain compliance with HIPAA regulations, JCAHO standards, and other healthcare policies to protect patient information and ensure quality care
• Oversee medical records management, including documentation accuracy in EMR (Electronic Medical Records) and EHR (Electronic Health Records) systems
• Monitor practice finances through budgeting, fiscal management, and financial reporting to optimize revenue streams and control expenses
• Implement human resources policies related to staffing, onboarding, training, and conflict resolution within the clinic setting
• Ensure adherence to medical terminology standards and manage medical administrative support tasks efficiently

Qualifications

• Proven experience in dental office management or healthcare practice management with a strong background in medical office operations
• Demonstrated supervisory experience leading teams in a clinical or medical administrative environment
• Proficiency with dental software such as Eaglesoft or Dentrix; familiarity with EMR/EHR systems like Epic or eClinicalWorks is highly desirable
• Knowledge of HIPAA regulations, medical terminology, medical records management, and healthcare compliance standards
• Strong fiscal management skills including budgeting, financial management, and managed care processes
• Excellent communication skills for patient interactions as well as team leadership roles
• Experience with office management tasks such as human resources administration and clinic workflow optimization
• Ability to thrive in a fast-paced environment while maintaining attention to detail and professionalism

Join us in shaping an exceptional patient experience while leading our practice toward continued success! We value energetic professionals who are passionate about healthcare management and dedicated to making a positive impact every day.

Pay: $26.15 - $40.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Work Location: In person