Dental Receptionist

Job Overview
We are seeking a dynamic and detail-oriented Dental Receptionist to join our vibrant dental practice. In this essential front-office role, you will be the welcoming face and friendly voice for our patients, ensuring a smooth and efficient experience from appointment scheduling to check-out. Your expertise in dental administrative support and insurance verification will help us deliver exceptional patient care while maintaining accurate records and efficient office operations. If you thrive in a fast-paced environment and possess excellent communication skills, this is your opportunity to make a positive impact in our team!

Duties

• Greet patients warmly and professionally, creating a positive first impression
• Schedule appointments using dental practice management software Dentrix Ascend, managing multiple-line phone systems with excellent phone etiquette
• Verify insurance coverage and perform insurance eligibility checks
• Coordinate patient treatment plans and financial arrangements
• Collect payments and process co-pays
• Maintain accurate patient records by reviewing documentation, updating medical histories, and ensuring compliance with HIPAA regulations
• Assist with patient intake procedures, including data entry and verifying demographic information
• Manage front desk operations such as filing, faxing, scanning, and organizing dental records efficiently
• Support the clinical team by coordinating treatment plans and scheduling follow-up appointments

Experience

• Prior experience working in a dental office is highly preferred
• Strong knowledge of dental terminology, CDT coding, and health information management systems
• Proficiency with dental practice management software
• Demonstrated ability to handle dental billing, insurance verification, and treatment planning
• Excellent communication skills, both verbal and written, to interact positively with patients and team members.
• Exceptional customer service skills with the ability to communicate effectively with diverse patient populations; bilingual abilities are a plus
• Knowledge of HIPAA regulations to ensure patient confidentiality and data security

Join us in creating a welcoming environment where patients feel cared for from their first contact to their final visit. We value energetic professionals who are committed to excellence in healthcare administration!

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Health insurance

Work Location: In person