Dental Receptionist

Overview
Join our dynamic dental team as a Dental Receptionist and become the friendly face and efficient coordinator that keeps our practice running smoothly! In this vital role, you’ll be the first point of contact for patients, managing appointments, insurance verification, and medical records with enthusiasm and professionalism. Your energetic approach will help create a welcoming environment while ensuring all administrative tasks are handled with precision. This position offers an exciting opportunity to combine excellent customer service skills with comprehensive medical and dental administrative support, making a real difference in patients’ experiences.

Responsibilities

• Greet patients warmly, answer multi-line phone systems, and schedule appointments using dental practice management software such as Dentrix or Eaglesoft.
• Verify insurance coverage, process claims, and manage billing using systems like Meditech, Epic, or Athenahealth to ensure accurate medical collection and documentation review.
• Maintain and update patient records in Electronic Health Record (EHR) systems including eClinicalWorks and Meditech, ensuring compliance with HIPAA regulations.
• Assist with intake procedures, including collecting patient information, explaining treatment plans, and reviewing documentation for accuracy.
• Manage front desk duties such as filing medical records, handling office correspondence, and maintaining organized office files.
• Support medical coding activities by applying CPT codes, ICD-9/10 coding standards, and understanding medical terminology related to dental procedures.
• Perform insurance verification, process payments, and follow up on outstanding balances to support smooth financial operations.
• Demonstrate excellent phone etiquette while managing appointment scheduling and patient inquiries efficiently.

Experience

• Some dental knowledge preferred
• Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing skills (10-key typing).
• Bilingual abilities are a plus to serve diverse patient populations effectively.
• Exceptional customer service skills combined with clerical experience in a healthcare setting will set you apart. Join us in delivering outstanding patient care through seamless administrative support! Your energy, attention to detail, and dedication will help foster a positive environment where patients feel valued from their first visit through ongoing care. We’re excited to welcome a motivated professional ready to thrive in a fast-paced dental office setting!

Pay: $18.00 - $21.00 per hour

Work Location: In person