Dental Receptionist

Job Summary
We are seeking a dynamic and detail-oriented Dental Receptionist to join our vibrant dental team! In this essential role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative and clinical support tasks. Your energetic approach and organizational skills will ensure smooth office operations, accurate record-keeping, and a welcoming environment for all patients. If you thrive in a fast-paced setting and are passionate about healthcare support, this opportunity is perfect for you!

Duties

• Greet patients warmly, verify patient information, and schedule appointments using dental practice management software such as Dentrix or Eaglesoft
• Manage multi-line phone systems with professional phone etiquette, answering inquiries and directing calls efficiently
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes including Medicare and other third-party payers
• Collect payments, process medical collections, and assist with billing procedures utilizing Dentrix and Weave.
• Maintain accurate dental records, review documentation for completeness, and ensure compliance with HIPAA regulations for health information management
• Assist with patient intake procedures, including updating medical history forms and explaining treatment plans in clear terms
• Support office management tasks such as electronic filing, data entry, and managing electronic health records including Dentrix

Preferred Qualifications

• Prior clinic or dental office experience is preferred; familiarity with Dentrix scheduling and insurance verification is a plus
• Proven experience as a Medical or Dental Receptionist with strong knowledge of dental terminology and medical coding including CPT, ICD-9, ICD-10 coding standards
• Excellent customer service skills with the ability to handle sensitive patient information discreetly in accordance with HIPAA guidelines
• Strong computer skills including proficiency in Microsoft Office Suite and clinic management software (Dentrix) and Weave. Typing 30+ WPM.
• Ability to perform administrative tasks efficiently while maintaining attention to detail in documentation review and medical billing processes
• Marketing knowledge including social media management
• Exceptional phone etiquette, organizational skills, and the ability to multitask in a busy healthcare environment. Join our team where your proactive attitude and dedication will make a real difference in patient care! We are committed to providing a supportive work environment that values your expertise while offering opportunities for growth within the dental administrative field.

Pay: $25.00 - $28.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person