Dental Receptionist

<Overview>
Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you will be the friendly face and efficient coordinator that keeps our dental practice running smoothly. This vital role combines clinical support with front desk responsibilities, ensuring patients receive exceptional care and service from the moment they walk through our doors. Your energetic and organized approach will help create a welcoming environment, streamline administrative tasks, and support the delivery of top-quality dental care. Paid positions are available, offering a rewarding opportunity to grow within a vibrant clinic setting.

<Responsibilities>

• Greet patients warmly, verify insurance coverage, and assist with patient intake and scheduling using dental practice management software such as Eaglesoft or Dentrix
• Manage multi-line phone systems with professionalism, providing clear communication and appointment confirmations
• Prepare treatment rooms, assist the dentist during procedures, and ensure all clinical supplies are stocked and sterilized according to infection control protocols
• Perform administrative duties including data entry, filing medical records, updating patient information in EMR (Electronic Medical Records) systems like Epic, Meditech, or eClinicalWorks
• Verify insurance benefits, process claims using CPT (Current Procedural Terminology) and ICD (International Classification of Diseases) coding including ICD-10/ICD-9, and handle billing inquiries efficiently
• Maintain accurate documentation review for care plans, treatment notes, and medical records while adhering to HIPAA regulations for patient privacy
• Provide exceptional patient service by answering questions, scheduling follow-ups, and ensuring a positive experience at every visit

<Requirements>

• Proven clinic or dental office experience with strong knowledge of dental terminology and medical billing procedures
• Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, Eaglesoft, Dentrix or similar platforms
• Experience with insurance verification, medical coding (CPT and ICD coding), and Medicare/Medicaid processes
• Excellent computer skills including Microsoft Office suite; proficiency in typing (10 key typing) and managing multi-line phone systems
• Strong organizational skills with attention to detail in documentation review and medical administrative support tasks
• Bilingual abilities are highly valued to serve diverse patient populations effectively
• Prior front desk or medical receptionist experience in a healthcare setting is preferred
• Knowledge of HIPAA compliance standards and health information management practices
• Ability to handle high-volume patient interactions with professionalism and courtesy in a fast-paced environment

Embark on a fulfilling career where your enthusiasm for healthcare excellence makes a real difference! We’re dedicated to supporting your professional growth while providing a positive work environment filled with opportunities to develop your skills in both clinical assistance and administrative management.

Job Type: Full-time

Pay: $23.00 - $24.00 per hour

Work Location: In person