Dental Receptionist: Multi-Specialty Dental Practice

Job Overview
Join our dynamic multi-specialty dental practice as a Dental Receptionist, where your energy and enthusiasm will be the first impression for our patients! In this vital role, you will serve as the welcoming face of our clinic, managing patient interactions, scheduling appointments, verifying insurance, and ensuring smooth administrative operations. Your expertise in dental administrative support will help us deliver exceptional patient care while maintaining efficient office workflows. If you thrive in a fast-paced environment and are passionate about providing outstanding customer service, this is the perfect opportunity to grow your career in a supportive and vibrant setting.

Duties

• Greet patients warmly and professionally, creating a positive first impression for all visitors
• Schedule appointments accurately using dental practice management- Softdent
• Verify insurance coverage and benefits
• Manage multi-line phone systems with excellent phone etiquette, handling inquiries and appointment requests efficiently
• Maintain accurate dental billing and collections
• Process dental billing and coding tasks
• Assist with insurance verification, claims submission, and follow-up to optimize revenue cycle management
• Support front desk operations by managing filing, data entry (including 10 key typing), and office organization tasks
• Ensure compliance with HIPAA regulations by safeguarding patient information and documentation review procedures
• Collaborate with clinical staff to facilitate care plans and coordinate patient intake processes

Qualifications

• Proven experience as a Dental Receptionist within a multi-specialty or dental clinic environment
• Strong knowledge of dental management software
• Familiarity with dental terminology, CPT coding, ICD coding (ICD-10/ICD-9), and dental billing practices
• Experience with insurance verification processes
• Excellent computer skills including proficiency in Microsoft Office Suite and clinic management software
• Exceptional customer service skills with the ability to handle multi-line phone systems professionally
• Strong organizational skills with attention to detail in documentation review and health information management
• Previous private dental office experience preferred; familiarity with HIPAA compliance essential
• Ability to work efficiently in a fast-paced environment while maintaining professionalism and positive attitude

Join us to make a meaningful difference in patients’ lives by providing top-tier administrative support in a lively, caring dental practice!

Pay: $26.00 - $28.00 per hour

Benefits:

• 401(k)
• Health insurance

Work Location: In person