Dental Treatment Coordinator

Job description:

Do you have a solid understanding of dental insurance and insurance verification? Are you great at scheduling patients and have an excellent treatment presentation skills? Come and become a member of our amazing team!

Description of responsibilities:

• Treatment Presentation: Explaining proposed dental procedures in simple, non-clinical language to help patients understand their oral health needs and expected outcomes.
• Financial Counseling: Discussing treatment costs, calculating co-payments, and presenting personalized payment plans or third-party financing options.
• Insurance Coordination: Verifying insurance eligibility, explaining benefits, and managing pre-authorizations and claims to minimize patient out-of-pocket uncertainty.
• Scheduling & Follow-Up: Coordinating appointments to maximize clinical productivity, managing cancellations, and following up with patients who have unscheduled or incomplete treatment.
• Patient Advocacy: Building rapport and trust by addressing patient fears, concerns, or objections with empathy and transparency.

Required experience:

Dental Front Desk: 2 years (Required)

Dental scheduling: 2 years (Required)

Insurance Verification 2 years (Required)

Dental Front Desk: 2 years (Required)

Treatment Coordinator: 1 year (Required)

Open Dental Software: 1 year (Required)

Required skills:

· RDA license is a plus

· Excellent verbal and written communication skills

· Bilingual English and Spanish

· Computer skills

· Excellent sales skills and must be comfortable collecting money

· Detailed oriented with strong working ethics

Applicant must be willing to undergo a pre-hire background check

• Location: Sharyland in Mission, Texas

Job Type: Full-time

Benefits:

• 401(k)
• Employee discount
• Paid time off
• Professional development assistance

Work Location: In person

Benefits:

• Employee discount
• Paid time off
• Professional development assistance
• Retirement plan

Work Location: In person