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Department Manager

Key Responsibilities

  • Sales & Operations: Drive revenue to meet or exceed department sales targets by analyzing data and implementing strategies. Manage daily, weekly, and monthly operations, including opening/closing routines.
  • Staff Management: Hire, train, mentor, and supervise staff, including conducting performance reviews and addressing HR issues.
  • Inventory & Merchandising: Maintain optimal stock levels, oversee product placement, and implement visual merchandising standards.
  • Customer Service: Address customer complaints, resolve issues, and ensure a positive shopping experience.
  • Administration: Manage department budgets, monitor expenses, and ensure compliance with security and health/safety regulations.

Requirements & Skills

  • Experience: 1-5 years of retail experience, often with prior supervisory or management experience required.
  • Skills: Strong leadership, communication, and interpersonal skills.
  • Technical: Proficiency in retail POS systems and inventory management software.
  • Flexibility: Ability to work flexible hours, including weekends, evenings, and holidays.

Qualification

  • Graduation

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