Deputy Boutique Manager WFJ - Dubai Mall

Ensures the teams proper understanding and deployment of the House's strategy.

Effective management of Sales Advisors and Supervisor and ensures efficient collaboration and synergies within his/her team

Conveys trust in his/her team members and maximizes the potential of the team by defining development and growth opportunities.

Coaches and mentors his/her team to reach their full potential through prompt feedback and regular performance reviews on results and competencies.

Set and communicate clear expectations for the team by defining both individual and boutique objectives while promoting team ownership and accountability.

Acting as a strategic leader on key projects and strategy implementation

Acting as key decision maker and significant contributor to projects

Taking ownership of key strategic projects

Building relationships within the retail community to enrich competitor insight and communicate with Boutique Manager key information

Ensures his/her position as exemplary representative of the brand at all times, embodying the image of the brand

Prioritizes long term vision over short term gains

Uses Chanel Brand Image as a filter in decision making

Ensure excellency in terms of client experience and services, working closely with Retail Director, L&D and After Sales Managers to create and implement effective action plans to enhance our services and remain the Ultimate house of luxury.

through coaching, feedback, and support.

Monitor business indicators on WFJ in collaboration with Retail Director and High-End Business Manager and work closely with all Team Members to create and implement effective business action plans to achieve goals on all product categories

Analyze KPI’s, possess a 360 view of business activity and implement business strategies accordingly

Natural leadership and strong managerial skills

Strategic mindset

Ability to unite and with excellent interpersonal skills

Results oriented mindset and strong business analytical skills

Curiosity and innovation

Intercultural openness

Emotional and situational intelligence

Ability to step back and take a global 360 view before taking a decision

Sensitivity to the WFJ environment and its products

Strong expertise on High End Jewelry and Watches.

Solid managerial experience and leadership capabilities

Exceptional interpersonal, communication, and negotiation skills.

Entrepreneurial spirit, strategic mindset