Qureos

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Deputy Manager - Sales Operations (Foam)

  • Supervising and leading the customer services function of Foam Division.
  • Schedule regular meetings with customers to ensure their Account payable is updated at all time.
  • Prepare biannual customer feedback reports for all distributors and direct clients.
  • Forwarding customer’s queries/concerns to related departments & follow up for its resolution.
  • Work with internal departments to ensure the company meets clients’ expectations.
  • Ensure timely payments for all due receivables thru ensuring regular follow-up with customers and Foam Division team.
  • Handle and resolve distributor claims efficiently.
  • Ensure ledger & aging report is shared with all stakeholders.

REQUIREMENTS:

  • Bachelor’s or Master's degree in marketing.
  • 5 to 6 years of experience in sales operations, Preferably in manufacturing industry.
  • Production Planning.
  • Data analysis & interpretation.
  • Communication & stakeholder management.

Work Location: In person

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