Deputy Manager - Sales Operations (Foam)

• Supervising and leading the customer services function of Foam Division.
• Schedule regular meetings with customers to ensure their Account payable is updated at all time.
• Prepare biannual customer feedback reports for all distributors and direct clients.
• Forwarding customer’s queries/concerns to related departments & follow up for its resolution.
• Work with internal departments to ensure the company meets clients’ expectations.
• Ensure timely payments for all due receivables thru ensuring regular follow-up with customers and Foam Division team.
• Handle and resolve distributor claims efficiently.
• Ensure ledger & aging report is shared with all stakeholders.

REQUIREMENTS:

• Bachelor’s or Master's degree in marketing.
• 5 to 6 years of experience in sales operations, Preferably in manufacturing industry.
• Production Planning.
• Data analysis & interpretation.
• Communication & stakeholder management.

Work Location: In person