Developers and Exits Operations Manager

• Developer Contract & Financial Coordination
• Review RFs, developer contracts, and payment schedules to match the commercial agreement with Supply
• Validate custom clauses or "special terms" with Legal + Supply before contract generation
• Cross-verify final agreements with internal checklists and legal readiness
• Lead the signature cycle and ensure digital/physical traceability for all versions
• Contract Archiving & Audit Control
• Ensure timely scanning, digital archiving, and storage of all developer contracts
• Maintain trackers for contract status: pending, signed, scanned, returned, missing
• Proactively flag unreturned contracts or discrepancies for escalation
• Prepare quarterly archive snapshots for internal audit & FRA traceability
• Financial Payment operations & reconciliation
  
  

Match developer cheques or invoice amounts against:

• The reservation form (RF)
• The payment plan stated in the signed developer contract
  
  

Reconcile the investor's contractual payment plan with the developer's schedule:

• Ensure monthly installments logged on the back office match the RF and contract schedule
• Flag any timing or amount discrepancies to Finance and Supply
  
  

Validate that investor payments collected via:

• Payfort / Back Office
• Manual transfers or wallet top-ups
• ...match what was paid out to the developer for that unit
  
  

Calculate and track:

• Net investor collection after fees (e.g. Payfort charges)
• Actual developer disbursements by Nawy
• Any underpayment or overpayment risk
• Total contractual obligation vs fulfilled
  
  

Maintain a monthly payment reconciliation tracker that compares:

• Investor-side obligations
• Developer-side collections
• Nawy-side internal logs (Finance/Backoffice)
  
  

Raise alerts on:

• Delayed developer cheques
• Investors defaulting vs developer exposure
• Mistaken payout amounts due to contract errors or entry mismatch
• Exit Ops: Investor Exit Process Management
• Coordinate full exit flow from resale interest to final contract approval
• Ensure contracts are updated and routed internally for re-signature and compliance checks
• Liaise with Finance for settlement matching (buyer-seller payout correctness)
• Update trackers for resale completions, pending payouts, and investor satisfaction
• Broker & Partner Coordination
• Validate broker-submitted exit requests and resale documentation
• Confirm buyer eligibility, document completeness, and verify investment capacity
• Ensure accurate calculation and timely disbursement of broker commission payouts
• Flag any inconsistencies between broker promises vs. actual contracts for legal visibility
• Lead Filtering & Market Scanning
• Scan pricing trends monthly (:200 units) across sources (Aqarmap, FB groups, etc)
• Analyze resale competitiveness and share insights with the Exit Team
• Filter 200-300 monthly resale leads and route to qualified brokers or resale flow
• Conduct mystery checks on brokers (:10-15/month) to assess lead handling quality