Sales Development Representative (Hospitality Technology)

Role Summary

We are seeking a highly motivated Sales Development Representative (SDR) to join our team and drive growth in the hospitality technology sector . The SDR will play a critical role in generating qualified leads, building strong relationships with decision-makers in hotels, resorts, and restaurants, and supporting the sales team in expanding market share.

This role is ideal for someone who is energetic, tech-savvy, and passionate about the hospitality industry and SaaS solutions that transform guest experiences, operations, and revenue growth.

Key Responsibilities

• Lead Generation & Prospecting
• Research and identify potential clients within the hospitality industry (hotels, resorts, restaurants, serviced apartments, event venues).
• Use outbound channels (cold calls, email campaigns, LinkedIn outreach, events) to connect with decision-makers such as General Managers, Revenue Managers, IT Directors, and F&B Managers.
• Qualification & Discovery
• Conduct discovery calls to understand prospects' operational challenges, technology needs, and decision-making processes.
• Qualify inbound leads from marketing campaigns, webinars, and tradeshows.
• Build a strong sales pipeline of opportunities aligned with company goals.
• Collaboration with Sales & Marketing
• Work closely with Account Executives to schedule product demos and sales meetings.
• Share market insights, customer pain points, and competitive intelligence with the sales and product teams.
• Align with marketing on campaigns targeting the hospitality sector.
• CRM & Reporting
• Maintain accurate and up-to-date records of prospect interactions in CRM (HubSpot, Salesforce, or similar).
• Track outreach activity, KPIs, and pipeline progression.
• Provide weekly/monthly reports on lead generation results
  
  

Requirements

• Bachelor's degree in Business, Hospitality Management, Marketing, or related field.
• 1-3 years of experience in sales, business development, or customer-facing roles (hospitality industry background is a plus).
• Familiarity with hospitality technology solutions (PMS, RMS, POS, CRM, Guest Experience apps, Channel Managers, etc.) is highly desirable.
• Excellent communication and interpersonal skills with the ability to engage senior stakeholders.
• Strong research, prospecting, and organizational skills.
• Self-driven, target-oriented, and comfortable in a fast-paced, SaaS-driven environment.
• Proficiency in CRM tools, LinkedIn Sales Navigator, and outreach automation platforms is a plus.
• Fluency in English (additional languages such as Arabic, French, or Spanish are a plus for international markets)
  
  

Benefits

What We Offer

• Competitive base salary + commission structure.
• Career growth opportunities within a fast-scaling hospitality tech company.
• Training and mentorship in SaaS sales and hospitality solutions.
• Exposure to global hospitality leaders and cutting-edge technologies.
• Dynamic and collaborative work environment