Digital Marketing Account Manager

AheadTech360 is a fast-growing digital marketing agency based in Karachi, serving clients in the US & UK. We specialize in Performance Marketing, Social Media Management, SEO, CRO, and Website Development. Our team thrives on innovation, creativity, and delivering measurable results for clients.

We are hiring a proactive Account Manager / Team Lead who will act as the bridge between clients, the COO, the Media Buyer, and our creative team. This role is critical for ensuring smooth project execution, creative strategy alignment, client satisfaction, and team accountability.

Key Responsibilities

1. Client Relationship Management

• Act as the primary point of contact for clients.
• Ensure timely and professional communication (WhatsApp, email, calls).
• Build long-term trust and manage expectations.

2. Onboarding & Setup

• Welcome new clients using standard templates and intro calls.
• Gather client goals and ensure access checklists are completed.

3. Project & Task Management

• Create/manage projects in Odoo (using predefined templates).
• Assign and track tasks across the internal team (designers, interns, SEO, developers, media buyer).
• Monitor progress from onboarding → strategy → execution → reporting.

4. Creative Strategy & Team Coordination

• Work with the COO, Media Buyer, and creative team to shape campaign direction.
• Guide interns, designers, and content creators on client strategy.
• Ensure all deliverables align with client goals and brand voice.

5. Quality Control & Reporting

• Review ads, creatives, posts, and reports before sharing with clients.
• Oversee weekly updates and monthly performance reports.
• Present results during client meetings.

6. Retention & Growth

• Maintain high client satisfaction to improve retention.
• Identify opportunities for upselling/cross-selling services.

Requirements

• Minimum 2+ years of experience in Account Management or Digital Marketing.
• Strong knowledge of Social Media, SEO, and creative strategy in digital marketing.
• Excellent English communication skills (spoken & written are mandatory).
• Strong organizational and leadership abilities.
• Experience in client communication (local/international).
• Ability to guide interns, juniors, and creative staff.
• Must be available full-time, in-house at our Tariq Road, Karachi office.
• Immediate availability — must be able to join within 1 day of hiring.

Salary Range

60,000 – 90,000 PKR per month (based on experience and fit).

Why Join Us?

• Work with international clients (US & UK).
• Be directly involved in creative strategy and campaign leadership.
• A fast-growing agency environment with career growth opportunities.
• Supportive and collaborative team culture.

If you are a strong communicator, creative thinker, and ready to take ownership of client success, we’d love to hear from you!

Job Type: Full-time

Pay: Rs60,000.00 - Rs90,000.00 per month

Application Question(s):

• How strong are your English communication skills (spoken & written)? Please rate yourself: Basic / Intermediate / Fluent. (Fluent conversational English is mandatory).
• Availability: This role requires immediate joining. Can you join within 1 day? If you have a notice period longer than 1 week, please do not apply.
• Salary Expectation: Our range is 60,000 – 90,000 PKR per month. Please confirm your expected salary. (If your expectation is outside this range, please do not apply.)

Education:

• Bachelor's (Required)

Experience:

• Account Manger: 2 years (Required)

Language:

• English (Required)

Location:

• Karachi (Required)

Work Location: In person