Digital Marketing - Assistant Manager

Organization- Grand Hyatt Dubai

Summary

This role plays a crucial part in executing the overall digital strategy, including digital media, e-commerce, and social media campaigns for Grand Hyatt Dubai. You will work closely with other departments such as Operations, Sales, Revenue, F&B, and Marketing to gather relevant data and support all business objectives.

Key responsibilities:

• Support the digital marketing team in driving direct booking growth and enhancing brand.com performance.
• Create and manage campaigns across all channels, including but not limited to SEO, pay-per-click (PPC), metasearch, display, social media, and email marketing.
• Update and maintain websites and microsites, ensuring all content is current, optimized for search engines, and provides an excellent user experience that drives conversion.
• Monitor and respond to online guest feedback, fostering a positive relationship through online reputation platforms.
• Track and report performance metrics, providing actionable insights and recommendations to optimize future campaigns.
• Collaborate with internal stakeholders to develop digital plans aligned with the hotel’s objectives.
• Work closely with external partners and agencies for comprehensive strategic recommendations and to ensure campaign KPIs are achieved across all channels.
• Stay up to date with the latest digital trends and best practices to continuously improve marketing efforts.
  
  

Employee Benefits: At Hyatt, we believe in taking care of our people so they can be their best. As part of our team, you’ll enjoy:

• A UAE employment visa sponsorship
• Complimentary meals prepared by our culinary team
• Company-provided transportation for your convenience
• Accommodation arranged by the company
• Exclusive discounts at Hyatt food & beverage outlets across Dubai
• Complimentary stays at Hyatt hotels worldwide — explore the world with us!
  
  

Qualifications

• Minimum of 2 years of experience in marketing, preferably within the hospitality industry.
• Strong understanding of digital marketing channels, including SEO, PPC, metasearch, display, social media, and email marketing.
• Creativity, attention to detail, and a proactive, initiative-driven approach.
• Excellent communication, project management, and analytical skills.
• Ability to work in a fast-paced environment and manage multiple priorities simultaneously.