Digital Operations Associate

Position: Digital Operations Associate

• Employment Type: Full-Time
• Work Mode: Onsite Work
• Days: Monday to Friday
• Shift Timings: Evening: 03:00 PM – 12:00 AM / Night: 06:00 PM – 03:00 AM
• Gender Preference: Equal Opportunity — All Genders Welcome
• Location: Karachi — Bahadurabad

Role Overview

We are looking for a motivated and detail-oriented Digital Operations Associate to support our international digital operations. This is an entry-level opportunity designed for fresh graduates who demonstrate strong English communication skills, a tech-forward mindset, and a genuine eagerness to grow within a fast-paced digital environment.

In this role, you will play a key part in supporting operational coordination, digital systems management, data handling, and cross-border team collaboration — ensuring that business operations run smoothly, efficiently, and to a high standard.

Key Responsibilities

Operational Support

• Manage and support day-to-day digital and operational workflows with accuracy and timeliness.
• Monitor operational activities, flag issues proactively, and escalate where necessary.
• Maintain operational records, reports, and documentation with a high level of attention to detail.

Coordination & Communication

• Coordinate with internal teams and international stakeholders across time zones.
• Communicate professionally and clearly with global teams via email, chat, and digital platforms.
• Serve as a reliable point of contact for day-to-day operational queries and updates.

Digital Systems & Data Management

• Assist in managing digital tools, dashboards, and internal operational systems.
• Perform accurate data entry, tracking, and operational reporting.
• Quickly learn, adapt to, and effectively utilize new digital technologies and platforms.

Process Improvement

• Support initiatives aimed at improving process efficiency and operational performance.
• Identify gaps in existing workflows and suggest practical improvements.

Required Skills & Competencies

Communication & Interpersonal

• Excellent spoken and written English communication skills — this is a core requirement for the role.
• Confident in professional email correspondence and report writing.
• Strong interpersonal and cross-cultural communication abilities.

Technical & Analytical

• Proficiency in Google Workspace (Sheets, Docs, Gmail) and Microsoft Office (Excel, Word).
• Comfort working with data, dashboards, and digital tools.
• Ability to manage multiple tasks simultaneously with strong attention to detail.

Work Ethic & Attitude

• Self-motivated with a proactive approach to problem-solving.
• Comfortable working evening or night shift schedules.
• Adaptable, reliable, and eager to learn within a dynamic team environment.

Nice to Have

• Familiarity with CRM systems (not mandatory).
• Exposure to Slack, Microsoft Teams, or similar communication platforms.
• Previous internship, freelance, or academic project experience.

Tools & Software

• Google Workspace — Sheets, Docs, Gmail
• Microsoft Office — Excel, Word
• CRM Systems — Preferred but not required
• Internal dashboards and operational management tools
• Communication platforms — Slack, Microsoft Teams, Email

Education & Experience

• Education: A-Levels or Bachelor's Degree (Fresh Graduate) Preferred fields: Computer Science, Business Administration, IT, Engineering, or a related discipline.

• Experience: Entry-Level — No prior professional experience required. Internship experience, academic projects, or freelance work will be considered a strong plus.

Job Type: Full-time

Pay: Up to Rs60,000.00 per month

Work Location: In person