Director - AI Transformation

Key Responsibilities

AI Strategy & Leadership

Define and lead TFG s enterprise AI strategy, aligned with business priorities.

Identify high-value AI opportunities across marketing, sales, finance, operations, and customer experience.

Partner with senior leadership to integrate AI into decision-making and innovation planning.

Build AI readiness, including data governance, tool selection, security, and business case development.

Implementation & Adoption

Collaborate with department heads to translate workflows and challenges into actionable AI solutions.

Deliver initiatives that improve efficiency, reduce costs, and optimize guest and customer experiences.

Promote adoption by embedding AI into day-to-day processes and ensuring consistency across departments.

Technology & Vendor Management

Oversee end-to-end delivery of AI initiatives: planning, budgeting, execution, and operationalization.

Ensure solutions meet TFG s security, compliance, and performance standards.

Stay ahead of emerging technologies, vendors, and innovation opportunities.

Performance & Continuous Improvement

Define, track, and report AI performance metrics to leadership.

Capture lessons learned and drive ongoing optimization.

Stay current on AI/ML trends and translate them into business opportunities.

Change Management & Culture

Foster AI literacy across TFG through workshops, training, and mentoring.

Act as a bridge between technical teams and business stakeholders.

Build an internal network of AI champions to sustain momentum and adoption.