Director of Human Resources

Responsibilities:

The Director of Human Resources is primarily responsible for overseeing all aspects of Human Resources including but not limited to compensation, benefits administration, talent acquisition, and employee relations. S/He will promote a safe and welcoming working environment to achieve maximum guest satisfaction. The Human Resources Manager will work with department heads, inspectors, and the General Manager to ensure maximum efficiency.

Physical Requirements:

• • Must be able to sit/stand for long periods of time. Must be able to lift/carry 25lbs.
  
  

Job Functions:

• • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  • Anticipate team members' needs and respond promptly
  • Maintain positive guest relations at all times.
  • Plan, develop, and monitor policies and goals to maximize team member productivity and efficiency while minimizing turnover.
  • Maintain accurate and complete team member personnel files including, but not limited to:
  • Orientation and training
  • Performance appraisals
  • Promotions and pay raises
  • Leaves of absence, sick time
  • PAF's
  • Emergency and home addresses and phone numbers
  • Disciplinary documents
  • Terminations
  • Remain current with existing and new developments in human resource laws, regulations, policies, programs, and procedures.
  • Advise and inform management on all aspects of human resources management.
  • Ensure compliance with state and federal regulations.
  • Accurately prepare, maintain, and distribute payroll.
  • Maintains utmost confidentiality in all matters pertaining to payroll, team member records, investigations and grievances.
  • Monitors and controls unemployment claims.
  • Manages all Workers' Compensation claims and files.
  • Administers and tracks FMLA and leave of absence status for all team members in accordance with state and federal laws.
  • Conducts team member benefit briefings.
  • Establishes and conducts new team member orientation.
  • Prepares team member separation notices and related documentation.
  • Conducts exit interviews to determine reasons behind separations.
  • Manages terminated team member personnel files.
  • Adhere to hotel requirements for guest/team member accidents or injuries and in emergency situations.
  
  

Job Requirements:

• • High school diploma or equivalent
  • Human Resources experience preferred in hotel environment
  • Must be a United States citizen or possess a valid work permit
  • Must be able to read, write, and speak English
  • Must have exceptional communication skills
  • Must be able to accurately follow instructions, both verbally and written
  • Must have basic computer skills including Microsoft Office
  • Must be detailed orientated and work well under pressure
  • Must be able to work in a fast-paced environment
  • Must be professional in appearance and demeanor
  • Must have the ability to deal effectively and interact well with team members
  • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
  • Possess strong motivational, organizational and verbal communication skills.