Director of Human Resources

Wheelhouse has partnered with Hueman to find a Director of Human Resources. This is a remote opportunity.

Position Summary

The Director of Human Resources is responsible for leading and executing all HR functions across a multi-location garage door services organization with approximately 150 employees. This role supports both field and office operations and plays a key role in standardizing HR processes as the company continues to grow organically and through acquisitions.

The HR Director serves as a strategic partner to leadership while also managing day-to-day HR operations, compliance, employee relations, recruiting, benefits, and performance management.

Essential Duties and Responsibilities

HR Operations & Compliance

• Ensure compliance with federal, state, and local employment laws across all locations
• Maintain and update employee handbook, policies, and procedures
• Oversee workers’ compensation, unemployment claims, and employment documentation
• Manage HRIS, personnel records, and reporting
• Support safety program coordination in partnership with operations

Talent Acquisition & Workforce Planning

• Partner with managers to recruit field technicians, installers, warehouse staff, and office personnel
• Develop structured onboarding processes for multi-location workforce
• Support workforce planning during acquisitions and expansion

Employee Relations & Performance Management

• Provide guidance and coaching to managers on employee relations issues
• Conduct investigations and manage corrective action processes
• Support performance review programs and goal-setting processes
• Promote a consistent and fair workplace culture across locations

Compensation & Benefits Administration

• Administer health benefits, 401(k), and other employee benefit programs
• Support annual renewals and broker relationships
• Partner with leadership on compensation benchmarking and pay structure

Acquisition & Integration Support

• Lead HR due diligence during company acquisitions
• Standardize onboarding of acquired employees
• Align policies, benefits, and payroll practices post-acquisition
• Support cultural integration initiatives

Leadership & Strategic Support

• Advise leadership on organizational structure and workforce strategy
• Develop retention and engagement initiatives
• Implement scalable HR processes to support continued growth

Qualifications

Required Qualifications

• 5+ years of progressive HR experience (multi-site experience preferred)
• Experience in construction, skilled trades, or service-based industries preferred
• Strong knowledge of employment law and compliance
• Experience supporting hourly workforce and field operations
• HRIS experience required
• Bachelor’s degree in HR, Business, or related field preferred
• PHR/SPHR certification a plus

Preferred Qualifications

• Experience supporting a multi-location workforce (100+ employees)
• Prior experience in construction, skilled trades, manufacturing, or service-based industries
• Experience managing HR during company acquisitions or rapid growth
• Working knowledge of wage and hour laws affecting field/technician employees (overtime, travel pay, prevailing wage, etc.)
• Experience supporting safety programs and workers’ compensation claims
• Background implementing or optimizing an HRIS or payroll system
• Experience developing standard operating procedures (SOPs) and scalable HR processes
• Exposure to benefits renewals, broker negotiations, and retirement plan administration
• Experience coaching frontline managers on employee relations and performance management
• Professional HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) strongly preferred
• Bilingual (Spanish/English) preferred

Skills & Competencies

• Strong leadership and influencing skills
• Practical, solutions-oriented mindset
• Ability to balance strategic thinking with hands-on execution
• Excellent communication skills
• Comfortable in a fast-paced, growing organization

Hueman is proud to partner with Wheelhouse as the exclusive recruitment partner for this role. If you are interested in learning more about a career with Wheelhouse as a Director of HR, apply today!